Vacancy: City Foundation Lottery Scheme Administrator

• Are you comfortable and experienced in dealing with a range of customers?
• Have you got experience of, and an interest in, administration, and lottery schemes
• Are you passionate, flexible and proactive?
• Do you want to become a pivotal driver in the City Foundation Lottery Scheme?

If so, we would like to talk to you…

Bristol City Community Trust is a registered charity, which strives to make a positive difference for all through sport and education. We recognise the positive impact we have on the community, but are continually looking to develop and expand our reach.

City Foundation is an exclusive lottery scheme for Bristol City fans, limited to a membership of 2000. For just £2.20 per week (£9.50 per month) members will receive numerous benefits as listed below.

• A membership pack containing a membership card with lucky draw numbers plus an exclusive free gift.
• Exclusive members events throughout the year (e.g. Annual Quiz, Q&A with players/staff).
• A Forever Bristol Membership (for non-season ticket holders only).
• A £10 gift card (season ticket holders only).
• The chance of winning cash prizes every week.
• The chance to win fantastic signed BCFC merchandise.

All profits from City Foundation will be helping to raise vital income for the Bristol City Community Trust.

We require an administrator to run the City Foundation lottery Scheme

MAIN RESPONSIBILITIES:

• To maintain and update the members database daily (inputting new members, updating payments received etc).
• To compile and mail out new City Foundation membership packs.
• To perform the weekly draws; issuing winners cheques and arranging publicity of major winners.
• To manage and process all payments and banking of membership fees paid by cash, cheque, standing Order, direct debit and credit card.
• To issue renewal reminders to lapsed members.
• To produce income sheets and maintain the accounts folder.
• To ensure the Media Department receive updates for the website (including weekly winners, and any promotional info).
• To create articles for all matchday programmes.
• To Arrange and coordinate exclusive members events (Eg. Q&A with players/quiz nights) including organising invites, booking venue, arranging raffle, entertainment, refreshments, etc.
• To maintain relationships with all Partner Sponsors and members.
• To deal with telephone and email enquiries about the City Foundation Memberships.
• To run and administer the Bristol City Half time match day draw at Bristol City FC home matches (organising sellers/tickets, calculating prize money and presenting prizes to winners).

YOU WILL HAVE:

• Administration experience
• Customer service experience
• Confident, clear communication skills
• A proactive attitude
• Knowledge of lottery schemes, including City Foundation

WE WILL GIVE YOU:

• A holiday allowance of 25 days (pro rata)
• Free parking on site (non-match days)
• Generous continuous personal development budget
• One free ticket to all Bristol City home league games
• The opportunity to be part of an incredible journey

This position is part time (15 hours per week) from February 2019, candidates must be willing to work Bristol City FC home match days. The successful candidate will be subject to an Enhanced DBS check.

To apply, please complete our application form and send to communitytrust@bcfc.co.uk. Closing date for applications: Friday, February 22^nd 2019 at 5pm. Interviews will take place on week commencing 25^th February 2019.

Safeguarding Statement:

Bristol City Community Trust are committed to safeguarding the welfare of children and young people and expect all staff and volunteers to endorse this commitment.

Equality Statement:

The successful candidate must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relationships between all internal and external stakeholders.