Banner image

Author

James Crawley

James Crawley writes

Posted Thursday, August 9th 2018

Redeem your City Rewards

Supporters can still redeem their City Rewards cash balances and any Rewards cash that they have accrued, including Under-12 Season Card holders who are eligible for a free replica shirt.

The new Bristol City Rewards scheme delivers Rewards cash to be redeemed across merchandise at Ashton Gate.

City Rewards is available to Season Card holders, Members and annual hospitality holders, offering Rewards cash to supporters, which can be spent exclusively on merchandise both online and in the Bristol Sport Store.

Supporters can earn between 2% and 5% Rewards cash for each additional home game ticket purchased, as well as for any merchandise bought online or in store (10% Rewards cash for season card holders and 5% for members). For full details, click here.

To redeem your Rewards cash online, just follow the below steps:

  1. Login to your store account or create a new account at https://shop.bristol-sport.co.uk/bcfc/. Once this is complete it will take you to your profile page.
  2. Just above your name select “change details”, which will give you the option to enter your Supporter ID number.
  3. Enter your Supporter ID number and press continue at the bottom of the page.
  4. You can check your Rewards cash balance by selecting “Rewards Cash” on the menu on the left-hand side of the page. 
  5. You can now browse the store and spend your Rewards cash.
  6. Select the item(s) you wish to purchase and hit add to basket, click on the basket icon in the top right and then select “proceed to checkout”, which will take you to the payment page. 
  7. Towards the bottom of the page there is a Rewards cash area, here you can enter how much of your Rewards cash you would like to redeem in this purchase.

A new single SIGN-ON club account will be introduced in August allowing supporters to have just one login across the club’s various platforms: the main website, the official Bristol City app, BCTV, ticketing and the new online store and City Rewards.

If you have multiple under 12s in your group and are looking to claim multiple free shirts, you will need to treat each shirt as a separate purchase.

We have received requests from supporters who would like to donate their Rewards cash to charity and we would like to thank them for their generosity.  If supporters would like to donate their Rewards cash to charity they can do so by emailing marketing@bristol-sport.co.uk

  • Any other Members, where membership has yet to expire, will still be able to receive rewards on purchases, but will be exempt from receiving the £5 start-up balance until renewal to 2018/19 season product is complete.
  • The U12 Season Card holder Rewards offer for a free replica shirt must be redeemed on or before Sunday, September 30th, 2018. Juniors who require an adult shirt are subject to an additional £10 fee and can only be purchased in store.

Latest News

Close-season update from Nigel Pearson

Close-season update from Nigel Pearson

Posted: Saturday, June 12th 2021

Robins Lotto Winner (Week 9)

Robins Lotto Winner (Week 9)

Posted: Friday, June 11th 2021

Celebrating UK coaching week

Celebrating UK coaching week

Posted: Friday, June 11th 2021

Wollacott makes Swindon switch

Wollacott makes Swindon switch

Posted: Friday, June 11th 2021

Also from Bristol Sport

Premiership Rugby statement: Bristol Bears vs London Irish
Rugby icon

Premiership Rugby statement: Bristol Bears vs London Irish

Premiership Rugby can confirm that London Irish’s Gallagher Premiership Rugby match against Bristol Bears - scheduled for today - has been called off.

Posted: Saturday, June 12th 2021 • Rugby

Michael Miller - The First Interview
Basketball icon

Michael Miller - The First Interview

Watch our exclusive first interview with Michael Miller as a Bristol Flyers player.

Posted: Friday, June 11th 2021 • Basketball

Match preview: London Irish (h) - Gallagher Premiership
Rugby icon

Match preview: London Irish (h) - Gallagher Premiership

Everything you need to know ahead of the round 22 Gallagher Premiership clash with London Irish at Ashton Gate.

Posted: Friday, June 11th 2021 • Rugby

Bristol Bears announce retained list
Rugby icon

Bristol Bears announce retained list

Bristol Bears are delighted to confirm the retained squad list from July 1st, 2021, with over 65% of the players in the first team squad now heading into at least their fourth season under Pat Lam.

Posted: Friday, June 11th 2021 • Rugby

Download FREE digital matchday programme
Rugby icon

Download FREE digital matchday programme

Download our FREE digital matchday programme for the Gallagher Premiership clash with London Irish at Ashton Gate.

Posted: Friday, June 11th 2021 • Rugby