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Job Vacancy: NCS Team Leader

We have several exciting opportunities to join our team at Bristol City Robins Foundation in the role of NCS Team Leader.

The National Citizen Service (NCS) is a government funded programme which aims to bring 15-17 year olds together from different backgrounds, embarking on a journey that builds life skills for work and life whilst taking on new challenges and meeting new people.  During the three-week residential programme, the young people get the opportunity to take part in a range of outdoor activities as well as making a difference in their local community.

The Robins Foundation are seeking to employ a number of enthusiastic, charismatic and dedicated individuals to deliver our successful NCS programme as Team Leaders. All of our community programmes are aimed at strengthening self-esteem, developing personal skills, promoting healthy behaviours and lifestyles, and in doing so improve academic achievement, enhance employability and increase the feeling of self-worth and wellbeing.

You must have:

  • A minimum of one years’ experience of working in or volunteering with youth or diverse community organisations or experience in a residential youth environment (e.g. youth camp, scout camp, boarding, teaching, coaching, or instructing).
  • Demonstrable problem solving skills, ability to motivate, inspire and use your own initiative.
  • An ability to build rapport with young people and maintain effective, professional relationships.
  • The ability to effectively and respectfully resolve potential or existing conflicts, showing creativity and resourcefulness.
  • Well organised.
  • Sound judgement and a responsible attitude.
  • Interested in young people’s personal development.
  • Strong interpersonal & communication skills and be able to lead and work as part of a team.
  • Confidence in developing the respect of young people.
  • A drive to ensure successful delivery of NCS, having an empathetic, sympathetic and approachable nature.
  • The ability to remain calm and composed in difficult situations.
  • Over the age of 18.

We would like you to have:

  • Previous experience in managing and motivating people in challenging environments.
  • First Aid Qualification and safe guarding qualification.
  • Experience working with or for a charitable cause/fundraising.
  • Additional skills such as Street Dance, Spray Art, Film, Media, Drama or Music.
  • Full UK driving licence and a car available for work use or have access to regular and reliable public transport.

Your main responsibilities:

  • To provide supervision, motivation, and inspiration to a team of 16 participants enhancing their NCS experience.
  • Keep participants focused and engaged during activities throughout the programme.
  • Assist in the delivery of activities on programme ensuring that young people complete the required 30 hours of social action delivery and planning.
  • Act as liaison during the NCS programme for young people aged 16-17 and their parents/carers.
  • Resolve minor issues on a daily basis, ensuring active engagement and communication towards safeguarding.
  • Responsible for cash handling and budget tracking on programme.
  • To be responsible for all medical forms /other confidential information.
  • Administering first aid if and when required.
  • To be responsible for the completion of registers throughout the programme.
  • Successfully support your colleagues and any volunteers.
  • Liaise regularly with your programme manager to keep them informed of any issues and progress.
  • Be responsible for 16 young people with another Team Leader.
  • Ensure group harmony and facilitate the group dynamics, tackling any problems and resolving confrontation.
  • Ensure the safeguarding of young people is paramount and report any issues to the Wave leader within 48 hours and also completing the incident report form within 48 hours of any incident taking place.

Responsibilities during NCS activities:

  • Provide support during NCS to your allocated team and ensuring all activities are undertaken in the spirit and ethos of NCS.
  • Ensure young people observe rules pertaining to appropriate behaviour and conduct at all times as laid out in the NCS Code of Conduct.
  • Ensure the participants remain safe and adhere to Health and Safety guidelines, throughout the programme and during their social action project phase.
  • Take action if inappropriate behaviour happens (procedures will be covered during training).
  • Live with and support participants in activities in the residential aspects of the programme. This will include supervision of evening activities and dorms.
  • Any other duties, consistent with the main purpose of the job, as may be specified from time to time.


The Robins Foundation are running three NCS programmes this Summer with various working options to apply for. Please find the dates on the application form. You will need to state your availability and date preferences.

Wave one: Start Date 15th June – four-week programme

Wave two: Start Date – 29th June – four-week programme

Wave three: Start Date – 13th July – four-week programme

Format of programme:

The four-week NCS programme is delivered in the following format:

Week 1: Activity Week – Monday to Friday residential – location dependent on wave

Week 2: Skills Week – Monday to Friday residential – Student Accommodation based in Bristol

Week 3: Social Action Project – Monday to Friday (30 hours) NON-RESIDENTIAL – location dependent on community project but will be based in Bristol

Week 4 – Delivery your Social action project – Monday to Friday (hours depend on delivery) NON-RESIDENTIAL

Graduation: TBC – celebration event (evening)

Successful applicants are required to attend all of the above as well as any induction evenings and training sessions.


£1200 – £1600 per four-week programme

To apply for the role please fill out the attached application form and send to

Closing date for applications: 

Monday March 2nd 2020 at 5pm.

Safeguarding statement:

Bristol City Robins Foundation are committed to safeguarding the welfare of children and young people and expects all staff and volunteers to endorse this commitment.

Equality statement:                                      

The successful candidate must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relationships between all internal and external stakeholders.