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Job Vacancy: NCS Team Leader

Bristol City Robins Foundation are recruiting an energetic, responsible and organised individual for the role of Team Leader for their upcoming NCS programme taking place this October.

The National Citizen Service (NCS) is a government funded programme which aims to bring 16-17 year olds together from different backgrounds, embarking on a journey that builds life skills for work and life whilst taking on new challenges and meeting new people.  During the two week programme the young people get the opportunity to take part in a range of outdoor activities as well as making a difference in their local community.

The Robins Foundation are seeking to employ a number of enthusiastic, charismatic and dedicated individuals to deliver our successful NCS programme. All of our Community programmes are aimed at strengthening self-esteem, developing personal skills, promoting healthy behaviours and lifestyles, and in doing so improve academic achievement, enhance employability and increase the feeling of self-worth and wellbeing.

Team Leader

Team Leaders are responsible for the management of an NCS Team of 16 students with support from another Team Leader. Team Leader’s should be driven, passionate, and be able to coach, motivate, lead, and support a group of young people.

Responsible to:

Wave Leader, NCS Co-ordinator, and NCS Programme Manager

Responsible for:

Young People


Bristol City Robins Foundation are running one local NCS programme this October (2020). You will need to be available for the full 2 weeks (excluding the weekend).

Start Date: 12th October 2020

Finish Date: 23rd October 2020


The two week NCS programme is delivered in the following format:

Week one: Activity/skills week – Monday to Friday – Different locations around Bristol.

Week two: Social Action Project – Monday to Friday (30 hours) – location dependent on community project but will be based in Bristol

Graduation: TBC – celebration event – on the Friday of week 2.

Successful applicants would be required to attend all the above as well as induction evening and training sessions.


£9.50 per hour (hours may change depending on activity but are roughly 30 per week - 9am-4pm)

Roles and Responsibilities:

  • To provide supervision, motivation, and inspiration to a team of 16 participants enhancing their NCS experience
  • Keep participants focused and engaged during activities throughout the programme
  • Assist in the delivery of activities on the programme, ensuring that young people complete the required 30 hours of social action delivery and planning
  • Act as liaison during the NCS programme for young people aged 16-17 and their parents/carers.
  • Resolve minor issues on a daily basis, ensuring active engagement and communication towards safeguarding
  • Responsible for cash handling and budget tracking on programme.
  • To be responsible for all medical forms /other confidential information.
  • Administering first aid if and when required
  • To be responsible for the completion of registers throughout the programme
  • Successfully support your colleagues and any volunteers
  • Liaise regularly with your programme manager to keep them informed of any issues and progress
  • Be responsible for 16 young people with another Team Leader


  • To ensure group harmony and facilitate the group dynamics, tackling any problems and resolving confrontation
  • Ensuring the safeguarding of young people is paramount and the Team Leaders must report any issues to the Wave Leader within 24 hours and also complete an incident report form within 24 hours of any incident taking place
  • To administer basic First Aid, if required, in line with first aid training and assist in the administration of medication for young people if required/appropriate

NCS Activities:

  • Provide support during NCS to your allocated team and ensuring all activities are undertaken in the spirit and ethos of NCS
  • Ensure young people observe rules pertaining to appropriate behaviour and conduct at all times as laid out in the NCS Code of Conduct
  • Ensure the participants remain safe and adhere to Health and Safety guidelines, throughout the programme and during their social action project phase
  • Uphold and positively contribute to the outstanding reputation of the Robins Foundation and represent the Robins Foundation during NCS in a professional manner
  • Take action if inappropriate behaviour happens (procedures will be covered during training)
  • Support participants in activities in the activity aspects of the programme
  • Any other duties, consistent with the main purpose of the job, as may be specified from time to time

About you:

Candidates must demonstrate the following skills and characteristics.


  • Minimum 1 years’ experience of working in or volunteering with youth or diverse community organisations or experience in a residential youth environment (e.g. youth camp, scout camp, boarding, teaching, coaching, or instructing).
  • Must be able to demonstrate problem solving skills, ability to motivate, inspire and use your own initiative.
  • Must be able to demonstrate an ability to build a rapport with young people and maintain effective, professional relationships.
  • Must be able to demonstrate the ability to effectively and respectfully resolve potential or existing conflicts, showing creativity and resourcefulness.
  • Must be well organised.
  • Must have a sound judgement and a responsible attitude
  • Must be interested in young people’s personal development.
  • Must have strong interpersonal & communication skills and be able to lead and work as part of a team.
  • Must have confidence in developing the respect of young people
  • Must have enthusiasm and drive to ensure successful delivery of NCS, having an empathetic, sympathetic and approachable nature.
  • Must be tolerant and patient.
  • Must have the ability to remain calm and composed in difficult situations
  • Must be over the age of 18


  • Previous success in managing and motivating people in challenging environments.
  • Experience of Bristol City Robins Foundation activities/programmes.
  • First Aid Qualification and safe guarding qualification
  • Experience working with or for a charitable cause/fundraising
  • Additional skills such as Street Dance, Spray Art, Film, Media, Drama or Music
  • Full UK driving licence and a car available for work use or have access to regular and reliable public transport.

High level summary:

Term: Autumn 2020

Closing date:  Friday 25th September 2020

Interviews: Between 28th September – 2nd October – Via online platform

Training – online training and 1 evening of NCS based training must be completed before 12th October – DATES – TBC

To apply for a position please complete the Application Form and send with a copy of your CV by email or post to the details below.

Please note that all suitable candidates will be subject to satisfactory references and Enhanced DBS procedures. Only shortlisted candidates will be contacted.

Contact Details:

Office – 07831 182724

Email: with the subject titled: NCS Team Leader Applicant


The Robins Foundation

Ashton Gate Stadium

Ashton Road



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