Gate Guide: Swansea City (2019/20)

Here’s your easy guide for what to expect, if you’re heading to BS3.

ORDER OF EVENTS

10am - Bristol Sport Store open

10am - Matchday Ticket Office open (phone lines open from 10am)

11am - Sports Bar open

12pm - Fan Village open

1pm - Turnstiles open

2pm - Team announcements

2.45pm - Warm-up

3pm - Kick-off

3.45pm - Half-time

4pm - Second half begins

4.45pm - Full-time

STADIUM

The South Stand, Dolman Stand and Lansdown Stand all open for home supporters, including the Lansdown Upper tier and Family area.

The Atyeo Stand will host Swansea City fans.

Stadium-wide free WIFI is also available.

TICKETS

The match is pay on the day for home supporters only, with over 22,000 tickets already sold. To purchase a ticket, call Supporter Services on 0117 963 0600 (option one).

Alternatively, the Matchday Ticket Office - adjacent to the Atyeo statue - will be open from 10am until just after kick-off.

SECURE YOUR SEAT

PROGRAMMES

A new look programme will be available this season, make sure you keep an eye out in the usual selling points to secure a Bristol City programme. Price £3.50

BABY CHANGING FACILITIES

Changing units are now installed in the following areas:

• West stand concourse disabled toilet next to W10/11
• West stand concourse ladies toilet next to W10/11
• West stand 2nd floor, Lansdown restaurant disabled toilet at the VIP1 end
• West stand 3rd floor, disabled toilet at the VIP1 end
• Heineken lounge disabled toilet
• South / west corner disabled toilet next to A8
• Coffee shop

FAN VILLAGE

The external matchday Fan Village will have a new and improved food and beverage offering which includes Fish & Chips, Burgers and Spanish cuisine from Los Hermanos as well as including a new bar, Boots and Balls, which will be fitted with a new state of the art speed pour system. 

The Fan Village will be in operation from 12pm, with a raft of food and drink on offer, with the drinks concessions offering a fully cashless option.

Supporters are urged to take their seats in advance of kick off, with the Fan Village bars closing 15 minutes ahead of kick off.

FOOD & DRINK 

Inside the Ashton Gate Stadium concourses, we recently announced that The Jolly Hog will be opening a concession, as well as a new Mexican kiosk opening and Chicago Town Pizza being served in the Lansdown concourse. In the Dolman concourse we see the return of the Ashton Gate Curry Bar, which offers supporters the finest quality curries, as we work with Holy Cow! Award Winning Sauces, offering a new curry of the week. 

For those fans who are planning on getting to the Stadium early, make the most of our £4 a pint offering or if you are a season card holder you can get a pint for just £3.60. These offers are available between 1pm-2pm

STORE

The Bristol Sport Store at Ashton Gate Stadium will be open from 10am with the new 2019/20 replica kit and a range of leisurewear!

SUPPORTERS CLUB & TRUST BAR

Access to the Supporters Club and Trust Bar is via the Sports Bar & Pizzeria. Go through the main bar and up the stairs at the far end. The bar is on your left at the top of the stairs.

TRAVEL

Sunday's travel information is available to view here. Please keep checking local and public transport sites for full up to date information.

RUCKSACKS

Ashton Gate Stadium asks supporters not to bring large rucksacks on matchdays, following advice from the National Counter Terrorism Office and Avon and Somerset Police.

Fans will still be able to bring smaller handbags into the stadium, although these will be subject to the usual search process.

An Ashton Gate spokesman said: “The searching process will always be subject to change and whilst there is no specific threat to any Sports Ground, we must ensure that we remain vigilant and the message to spectators is to ‘Be Alert not Alarmed’.

SAFETY AND SECURITY

As a reminder to Bristol City fans we would like to state that the use of smoke bombs, flares and pyrotechnics is strictly prohibited. Any of our supporters found in possession or setting off a pyrotechnic device (or such methods) will be subject of a minimum three year ban from Ashton Gate and any conviction at court will result in a football banning order for all grounds for three years.

Match Sponsor - Lancer Scott