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Gate Guide: Shrewsbury

All you need to know ahead of tomorrow's Emirates FA Cup third round tie with Shrewsbury Town at Ashton Gate (January 4th, 12.31pm KO).

Here’s your easy guide for what to expect, if you’re heading to BS3.

All third round fixtures will kick-off a minute later than originally scheduled to encourage fans to ‘Take A Minute’ to think about looking after their mental health, as part of the Heads Up campaign.

It is hoped that the initiative will raise awareness of the importance of looking after our mental health, with 60 seconds representing just the first step in the journey to improved wellbeing. During the minute delay, fans will be encouraged to consider the positive impact 60 seconds can have on their own wellbeing or in supporting a friend or family member.

ORDER OF EVENTS

9am - Bristol Sport Store open

9am - Matchday Ticket Office open (phone lines open from 9-10am)

10am - Fan Village open

10.30am - Turnstiles open

11.31am - Team announcements

11.51am - Warm-up

12.31pm - Kick-off

1.16pm - Half-time

1.31pm - Second half begins

2.16pm - Full-time

STADIUM

The South Stand, Dolman Stand and Lansdown Stand all open for home supporters.

The Atyeo Stand will host Shrewsbury Town supporters.

Stadium-wide free WIFI is also available.

TICKETS

The match is pay on the day for home supporters only. To purchase a ticket, call Supporter Services on 0117 963 0600 (option one).

Alternatively, the Matchday Ticket Office - adjacent to the Atyeo statue - will be open from 9am until just after kick-off.

SECURE YOUR SEAT

PROGRAMMES

A new look programme will be available this season, make sure you keep an eye out in the usual selling points to secure a Bristol City programme. Price £2.

BABY CHANGING FACILITIES

Changing units are now installed in the following areas:

  • West stand concourse disabled toilet next to W10/11
  • West stand concourse ladies toilet next to W10/11
  • West stand 2nd floor, Lansdown restaurant disabled toilet at the VIP1 end
  • West stand 3rd floor, disabled toilet at the VIP1 end
  • Heineken lounge disabled toilet
  • South / west corner disabled toilet next to A8
  • Coffee shop

FAN VILLAGE

The external matchday Fan Village has a new and improved food and beverage offering which includes Fish & Chips, Burgers and Spanish cuisine from Los Hermanos as well as a new bar, Boots and Balls, which is fitted with a new state of the art speed pour system. 

The Fan Village will be in operation from 12pm, with a raft of food and drink on offer, with the drinks concessions offering a fully cashless option.

Supporters are urged to take their seats in advance of kick-off, with the Fan Village bars closing 15 minutes ahead of kick off.

FOOD & DRINK 

Inside the Ashton Gate Stadium concourses, The Jolly Hog has opened a concession, as well as a new Mexican kiosk opening and Chicago Town Pizza being served in the Lansdown concourse. In the Dolman concourse we see the return of the Ashton Gate Curry Bar, which offers supporters the finest quality curries, as we work with Holy Cow! Award Winning Sauces, offering a new curry of the week. 

STORE

The Bristol Sport Store at Ashton Gate Stadium will be open from 9am with the 2019/20 replica kit and a range of leisurewear available!

SUPPORTERS CLUB & TRUST BAR

Access to the Supporters Club and Trust Bar is via the Sports Bar & Pizzeria. Go through the main bar and up the stairs at the far end. The bar is on your left at the top of the stairs.

TRAVEL

Saturday's travel information is available to view here. Please keep checking local and public transport sites for full up to date information.

RUCKSACKS

Ashton Gate Stadium asks supporters not to bring large rucksacks on matchdays, following advice from the National Counter Terrorism Office and Avon and Somerset Police.

Fans will still be able to bring smaller handbags into the stadium, although these will be subject to the usual search process.

An Ashton Gate spokesman said: “The searching process will always be subject to change and whilst there is no specific threat to any Sports Ground, we must ensure that we remain vigilant and the message to spectators is to ‘Be Alert not Alarmed’.

SAFETY AND SECURITY

As a reminder to Bristol City fans we would like to state that the use of smoke bombs, flares and pyrotechnics is strictly prohibited. Any of our supporters found in possession or setting off a pyrotechnic device (or such methods) will be subject of a minimum three year ban from Ashton Gate and any conviction at court will result in a football banning order for all grounds for three years.

If you see or hear any racist, homophobic or any other abuse please report it to our text line: 07770 736 047.

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