Gate Guide: Crystal Palace

Here’s your easy guide for what to expect, if you’re heading to BS3.

ORDER OF EVENTS

10am - Bristol Sport Store open
10am - Matchday Ticket Office open (phone lines open from 10am)
11am - Sports Bar open
12pm - Fan Village open
1pm - Turnstiles open
2pm - Team announcements
2.15pm - Warm-up
3pm - Kick-off
3.45pm - Half-time
4pm - Second half begins
4.45pm - Full-time

STADIUM

Just the South Stand, and the Lower tier of the Lansdown Stand are open for home supporters for this fixture.

Away supporters will be located in the Atyeo Stand

The stadium has recently had secure phone chargers installed in the Sports Bar, Lansdown Stand, South Stand which are £1 for 30mins.

Stadium-wide free WIFI is also available.

TICKETS

The match is pay on the day for home supporters only. To purchase a ticket, call Supporter Services on 0117 963 0600 (option one).

Alternatively, the Matchday Ticket Office - adjacent to the Atyeo statue - will be open from 10am until just after kick-off.

We advise booking in advance to avoid queues on the day.

SECURE YOUR SEAT

PROGRAMMES

As well as the usual selling points, a special Nine-page foldout with a preview from Lee Johnson, a look at our Premier League opponents and some of the best photos from the pre-season tour to Florida will be available for purchase in S2 and S3 concessions. Price: £2

BABY CHANGING FACILITIES

Changing units are now installed in the following areas:

• West stand concourse disabled toilet next to W10/11
• West stand concourse ladies toilet next to W10/11
• West stand 2nd floor, Lansdown restaurant disabled toilet at the VIP1 end
• West stand 3rd floor, disabled toilet at the VIP1 end
• Heineken lounge disabled toilet
• South / west corner disabled toilet next to A8
• Coffee shop

FAN VILLAGE

The Fan Village will be in operation from 12pm, with a raft of food and drink on offer, with live music at The Stage

Supporters are urged to take their seats in advance of kick off, with the fan village bars closing 15 minutes ahead of kick off.

FOOD & DRINK 

Take a look at our new food and drink products throughout our concession stands in the concourse:

South Stand

We have added a new concession called Feed the Goat, which is a Jamaican food outlet offering curried goat, nan’s stew and ital stew. Next door our Thatchers bar will have Cheddar Valley, a dry cider.

Across the Stadium, the usual food outlets will be open and offering a sausage roll and any hot drink for just £5, we have burgers available from the Bear & Robins as well a Pie and Mash offering, including a vegetarian pie of the month.

STORE

The Bristol Sport Store at Ashton Gate Stadium will be open from 10am with the new 2019/20 replica kit and a range of leisurewear!

SUPPORTERS CLUB & TRUST BAR

Access to the Supporters Club and Trust Bar is via the Sports Bar & Pizzeria. Go through the main bar and up the stairs at the far end. The bar is on your left at the top of the stairs.

TRAVEL

Service A will operate one bus departing Eagle Road, Brislington at 2pm and call at all normal stops (including Temple Meads Stop TJ) en-route to Ashton Gate.

None of the Ashton Gate services operated by First Buses will run for this fixture. Fans are encouraged to use the public bus network

Parking is available on at City Mazes/Bedminster Cricket Club, Clanage Road, Bower Ashton, BS3 2JX. £10 per car, 10 minute walk and DJ Matchday Parking, Cala Trading Estate, Ashton Vale Road, BS3 2HA. £7 per car, (7 minute walk).

RUCKSACKS

Ashton Gate Stadium asks supporters not to bring large rucksacks on matchdays, following advice from the National Counter Terrorism Office and Avon and Somerset Police.

Fans will still be able to bring smaller handbags into the stadium, although these will be subject to the usual search process.

An Ashton Gate spokesman said: “The searching process will always be subject to change and whilst there is no specific threat to any Sports Ground, we must ensure that we remain vigilant and the message to spectators is to ‘Be Alert not Alarmed’.”