Banner image

City Rewards scheme launched for 2019/20 season

The popular Bristol City Rewards scheme returns for 2019/20, with Rewards cash available for Bristol City Season Card holders, Official Members and seasonal hospitality holders to use exclusively on merchandise both online and in the Bristol Sport Store.

Eligible supporters can earn between 2% and 5% Rewards cash for each additional home match ticket purchased and for any merchandise purchased online or in store (10% Rewards cash for Season Card holders and 5% for Official Members).

Paying Season Card holders are automatically signed up to the Rewards scheme and will receive a start-up balance of £10, while Official City Members will receive a start-up balance of £5.

U12 Season Card holders will receive a start-up balance to the value of a junior replica club shirt. This can only be redeemed against a 2019/20 junior replica club shirt and is subject to availability. Juniors who require an adult shirt are subject to an additional £10 fee, the price difference between an adult size shirt and a junior size shirt, which can only be purchased in store.

The Rewards scheme has been launched today, July 9th. Start-up balances have been available since Friday, June 21st. Any season cards or memberships purchased after this date will receive their start-up balances 24 hours after purchase.

All Rewards cash earned over the course of the season must be spent by Sunday, May 31st 2020.

Ashton Gate discounts for Season Card holders (10%) and Members (5%) remain in place in the concourses and concessions, but season cards and membership cards will need to be scanned at the point of sale in order to claim the discount.

For more information, see our 2019/20 Rewards Cash FAQs.

Please note: the Bristol Sport Store is closed from Sunday, July 7th for a summer refresh and will re-open a couple of weeks afterwards.

Redeeming an Under-12 replica shirt with Rewards cash

You will have to create a Bristol Sport Club Account for your Under-12 child in order to get access to the Rewards cash start-up balance for their replica shirt online.  This is because each supporter’s balance is unique and therefore each require separate accounts.  Alternatively, you can contact Supporter Services with both your ID number and the Under-12’s ID number.  Supporter Services can adjust the balance by moving their start-up balance over to your account.

BRISTOL SPORT CLUB ACCOUNT

In order to spend your Rewards cash online you will need to ensure you have set up your Bristol Sport Club Account. To do this, please visit login.bristol-sport.co.uk where you can also find an updated step-by-step user guide (here) to help you through setting up your account. Designed to make life easier for you, the Bristol Sport Club Account allows you to use just one single login to purchase tickets, merchandise, watch BCTV, access the Bristol City App and keep an eye on your City Rewards cash balance.

Latest News

🎥 Lansdown salutes supporters

🎥 Lansdown salutes supporters

Posted: Friday, June 24th 2022

🪶 The Robin has landed

🪶 The Robin has landed

Posted: Friday, June 24th 2022

📸 GALLERY: 'The Robin' kit

📸 GALLERY: 'The Robin' kit

Posted: Friday, June 24th 2022

🌟 5 years of Primary Stars

🌟 5 years of Primary Stars

Posted: Friday, June 24th 2022

Also from Bristol Sport

Elton John Sunday Concert: Latest Travel Information
Stadium icon

Elton John Sunday Concert: Latest Travel Information

With just a few days to go until Elton John plays at Ashton Gate, concert-goers are urged to take advantage of special event Shuttle Buses laid on to help get fans to and from the stadium.

Posted: Friday, June 24th 2022 • Stadium

Turner debuts as Junior Boks overpower England U20
Rugby icon

Turner debuts as Junior Boks overpower England U20

Andrew Turner made his England U20 debut as Alan Dickens' side were beaten 22-30 by South Africa U20 in their Six Nations Summer Series opener in Verona.

Posted: Friday, June 24th 2022 • Rugby

Xledger cyclists raise £3,500 for Community Foundation
Rugby icon

Xledger cyclists raise £3,500 for Community Foundation

A team of riders from Xledger have raised £3,500 for the Community Foundation by cycling more than 350 miles in just five days.

Posted: Friday, June 24th 2022 • Rugby

Bears' Allianz Cup opponents confirmed
Rugby icon

Bears' Allianz Cup opponents confirmed

Bristol Bears will face Saracens, Loughborough Lightning, Wasps and Sale Sharks in Pool A of the 2022/23 Allianz Cup.

Posted: Thursday, June 23rd 2022 • Rugby

Turner set for England U20 debut against South Africa
Rugby icon

Turner set for England U20 debut against South Africa

Andrew Turner has named in the England U20 squad to face South Africa in the opening round of the Six Nations Under-20 Summer Series in Italy.

Posted: Thursday, June 23rd 2022 • Rugby