Banner image

Author

James Crawley

James Crawley writes

Posted Monday, July 30th 2018

City Rewards cash can now be redeemed

Supporters can now redeem their Rewards cash balances and any Rewards cash that they have accrued, including Under-12 Season Card holders who are eligible for a free replica shirt.

The new Bristol City Rewards scheme delivers Rewards cash to be redeemed across merchandise at the stadium.

City Rewards is available to Season Card holders, Members and annual hospitality holders, offering Rewards cash to supporters, which can be spent exclusively on merchandise both online and in the Bristol Sport Store.

Supporters can earn between 2% and 5% Rewards cash for each additional home game ticket purchased, as well as for any merchandise bought online or in store (10% Rewards cash for season card holders and 5% for members). For full details, click here.

To redeem your Rewards cash online, just follow the below steps:

  1. Login to your store account or create a new account at https://shop.bristol-sport.co.uk/bcfc/. Once this is complete it will take you to your profile page.
  2. Just above your name select “change details”, which will give you the option to enter your Supporter ID number.
  3. Enter your Supporter ID number and press continue at the bottom of the page.
  4. You can check your Rewards cash balance by selecting “Rewards Cash” on the menu on the left-hand side of the page. 
  5. You can now browse the store and spend your Rewards cash.
  6. Select the item(s) you wish to purchase and hit add to basket, click on the basket icon in the top right and then select “proceed to checkout”, which will take you to the payment page. 
  7. Towards the bottom of the page there is a Rewards cash area, here you can enter how much of your Rewards cash you would like to redeem in this purchase.

A new single SIGN-ON club account will be introduced in August allowing supporters to have just one login across the club’s various platforms: the main website, the official Bristol City app, BCTV, ticketing and the new online store and City Rewards.

If you have multiple under 12s in your group and are looking to claim multiple free shirts, you will need to treat each shirt as a separate purchase.

We have received requests from supporters who would like to donate their Rewards cash to charity and we would like to thank them for their generosity.  If supporters would like to donate their Rewards cash to charity they can do so by emailing marketing@bristol-sport.co.uk

  • Any other Members, where membership has yet to expire, will still be able to receive rewards on purchases, but will be exempt from receiving the £5 start-up balance until renewal to 2018/19 season product is complete.
  • The U12 Season Card holder Rewards offer for a free replica shirt must be redeemed on or before Sunday, September 30th, 2018. Juniors who require an adult shirt are subject to an additional £10 fee and can only be purchased in store.

Latest News

🎥 Lansdown salutes supporters

🎥 Lansdown salutes supporters

Posted: Friday, June 24th 2022

🪶 The Robin has landed

🪶 The Robin has landed

Posted: Friday, June 24th 2022

📸 GALLERY: 'The Robin' kit

📸 GALLERY: 'The Robin' kit

Posted: Friday, June 24th 2022

🌟 5 years of Primary Stars

🌟 5 years of Primary Stars

Posted: Friday, June 24th 2022

Also from Bristol Sport

Elton John Sunday Concert: Latest Travel Information
Stadium icon

Elton John Sunday Concert: Latest Travel Information

Elton John plays at Ashton Gate tonight. See below for all your concert travel information to help get fans to and from the stadium.

Posted: Sunday, June 26th 2022 • Stadium

Turner debuts as Junior Boks overpower England U20
Rugby icon

Turner debuts as Junior Boks overpower England U20

Andrew Turner made his England U20 debut as Alan Dickens' side were beaten 22-30 by South Africa U20 in their Six Nations Summer Series opener in Verona.

Posted: Friday, June 24th 2022 • Rugby

Xledger cyclists raise £3,500 for Community Foundation
Rugby icon

Xledger cyclists raise £3,500 for Community Foundation

A team of riders from Xledger have raised £3,500 for the Community Foundation by cycling more than 350 miles in just five days.

Posted: Friday, June 24th 2022 • Rugby

Bears' Allianz Cup opponents confirmed
Rugby icon

Bears' Allianz Cup opponents confirmed

Bristol Bears will face Saracens, Loughborough Lightning, Wasps and Sale Sharks in Pool A of the 2022/23 Allianz Cup.

Posted: Thursday, June 23rd 2022 • Rugby

Turner set for England U20 debut against South Africa
Rugby icon

Turner set for England U20 debut against South Africa

Andrew Turner has named in the England U20 squad to face South Africa in the opening round of the Six Nations Under-20 Summer Series in Italy.

Posted: Thursday, June 23rd 2022 • Rugby