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City Players To Refund Fans

City’s players will be refunding the 312 supporters who attended Tuesday night’s 5-0 defeat at Preston North End.

In the wake of the club’s largest defeat of the season, the playing squad and management staff felt it would be the right to refund the ticket cost for those fans who made the 400-mile round trip. 

Supporters who paid in advance by debit/credit card will have the ticket cost refunded automatically in the coming days. 

For supporters who paid in advance by cash, they should contact Supporter Services on 0117 963 0600 from midday today. 

All fans who opted to pay on the night will have been issued with a ticket by Preston North End. To claim a refund they should put the ticket in an envelope, attaching their name, Supporter ID, postal address and contact telephone number and drop it into the Bristol Sport Store, or send by post to Supporter Services, Ashton Gate Stadium, Bristol, BS3 2EJ. These refunds will be processed in bulk at the end of the month. 

Note: Refunds do not include the booking fee. No refunds will be issued in person on matchdays. The deadline to claim refunds is Thursday, April 27th.


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