Season cards 2019/20: FAQs
Posted: Friday, February 22nd 2019
Thursday, March 14th 2019
More than 8,000 supporters have already secured their seat for the 2019/20 campaign, ahead of the renewals deadline.
Ashton Gate is set to be rocking for the upcoming season with more season card holders renewing at this stage than ever before.
Don’t forget, all renewal prices for the Family Area in the Lansdown Stand, Under-19 and Under-12 supporters are frozen, while Adult, Concessions and Under-22 tickets have seen a small price increase of three per cent.
Bristol City Chief Executive Officer Mark Ashton said: “Supporters play a huge part in making this football club a success and I am delighted to see so many people have renewed their season cards for the 2019/20 campaign.
“Attendances have been brilliant all season and I only have to think back to a sold-out stadium against Leeds United on Saturday. City fans create a magnificent atmosphere and their vocal backing of Lee, his players and staff really does make a huge difference.
“Your support this season has again been fantastic and I look forward seeing and hearing both new and returning supporters in the 2019/20 campaign.
“Please don’t miss out on the chance to share in our success from the stands and once again I would like to thank you for your continued support.”
Existing 2018/19 season card holders have until 12pm next Monday (March 18th) to keep their current seat for the 2019/20 campaign. To move your seat, call Supporter Services between 12pm-8pm on this day, before season cards go on offer to Forever Bristol Members online at 10am on Tuesday, March 19th.
Please note the ticketing system will undergo an upgrade from 3pm on Wednesday, March 13th to midday Thursday, March 14th. We would advise supporters that season card renewals and matchday tickets are unavailable to purchase during this time.
Each week a new prize draw will be launched with supporters who renew during that period having the chance to win. The earlier you renew your season card, the more prize draws you will be entered into.
Supporters can also use a pay monthly scheme, which will be offered exclusively in the advanced sales period only, with the cost of a season card split over ten months. The fee for using this scheme is £25 per transaction (a maximum of four season cards per transaction).
Disabled supporters should call Supporter Services to renew their season card on 0117 9630600 and are eligible for a complimentary carer if required. Please note that adult disabled supporters will receive 10% off the adult price (please see pricing table below)
And seasonal hospitality will also be available to renew from 10am today (February 26th) to 5pm on Friday, March 29th. To renew, call 0117 9630630 or visit www.ashtongatestadium.co.uk
For more information, see our 2019/20 season card FAQs.
Lose your seat deadline:
Move your seat:
In order to renew your season card online, you will need to ensure you have set up your Bristol Sport Club Account. To do this, please visit login.bristol-sport.co.uk where you can also find an updated step-by-step user guide to help you through setting up your account. Designed to make life easier for you, the Bristol Sport Club Account allows you to use just one single login to purchase tickets (including your 2019/20 season card), merchandise, watch BCTV, access the Bristol City App and keep an eye on your City Rewards loyalty balance.
We anticipate phone lines being busy throughout the season card renewals period so would recommend supporters buying online.
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