Operations is a key department for the Academy. From arranging fixtures, organising transport and sorting food for match-days to communicating with players, parents and the world of social media; our Ops team do it all.

The Operations team at Bristol City oversee the smooth day-to-day running of the Academy and ensure that all players, parents and staff have as easy a life as possible. These are the people that put procedures in place to ensure players thrive under our care. The Operations team manages everything from building maintenance to player contracts, media appearances and the Academy Instagram account.

Our Academy Operations Manager Emma Jolliffe began her career as a magazine journalist before moving into the world of sports communications. She combines this experience with a high attention to detail to run our operations and communications team. 


Operations Staff

Academy Operations Manager - Emma Jolliffe
Operations Assistant: Mark Humphrey
Operations Apprentice: Niamh Brown
Kit Manager - John Exon