For All disabled ticket enquiries please contact 0871 222 6666. Tickets and parking should be booked via the Ashton Gate ticket office.

Outline of Disabled Visitor Facilities and Service at Wembley Stadium

Under the Disability Discrimination Act we are classed as a "provider of goods, facilities and services" and, as such, we hve a legal duty to ensure that the venue and all events held in it are fully accessible to disabled visitors.

Therefore, we have facilities and services in place to ensure that all disabled visitors have an equalised event day experience, whether this is wheelchair accessible seating on all levels of the stadium, or auxiliary aides to assist sensory impaired visitors.

Seating

310 wheelchair spaces with a personal assistant space adjacent to each step-free rows assigned for ambulant disabled and sensory impaired (end of row seats recommended for visitors attending with assistance dogs).

Standard Wembley policy is that all disabled visitors requiring assistance are entitled to a free assistant space in accordance with Event Owner (and DDA regulations).

Press Area/Royal Suite

There are two dedicated wheelchair positions in the press area and two in the Royal Suite. Where possible, WNSL need advance warning of wheelchair users attending these areas.

Transport

Working with transport providers to encourage use of public transport: This includes regular updates on which stations are accessible (mainly Jubilee Lines and the Chiltern Line. In most cases advance warning should be given to transport provider).

250 Blue Badge Parking Spaces

To book parking visit csparking.com

Dedicated drop-off / pick-up point closest point to Stadium

Proposed shuttle bus service from Wembley Park and Wembley Central. To book shuttle bus service please visit brentct.org.uk or telephone 020 8838 1353.

Sensory Assistance

100 audio enhancement system headsets available can be used throughout seating bowl.
To book please email accessforall@wembleystadium.com

Dedicated commentary for visually impaired visitors
Dog relieving stations on external concourse
Induction loops
Readspeak on website
Large print menus

Mobility assistance / assistance for wheelchair users

Loan wheelchairs available
To book please email accessforall@wembleystadium.com
All counter heights accessible for wheelchair users
Wheelchair accessible quene points at catering kiosks
Accessible toilets for wheelchair users accessed by RADAR keys only
Lift access throughout the stadium (22 wheelchair accessible for public use: 15 evacuation lifts and 4 stretcher lifts) we will inform you of which lifts are best for your specific requirements.

Medical assistance

We have qualified first aiders who are distributed around the Stadium at first aid points located in each quadrant. There will be one event Crowd Doctor in attendance at each event. If you need to bring specific medical equipment into the stadium we advise you to email accessforall@wembleystadium.com.

Supporters attending on a stretcher bed will be located on level one and will need the provision of one wheelchair space and one companion space. In this instance it is important that prior notification is given of attendance by emailing accessforall@wembleystadium.com.