BRISTOL CITY FOOTBALL CLUB
Ashton Gate Stadium
Bristol BS3 2EJ
Tel: 0117 963 0600
Facsimille: 0117 963 0700
E-mail - enquiries@bcfc.co.uk
Website - bcfc.co.uk
CONTACTING THE CLUB
The club receives thousands of e-mails each season, and although we do our best to reply to them all promptly, please be patient if you don't receive an immediate response. Please be sure before e-mailing us that you have read the following information.
Address Change/Data Change
If you have changed address recently and would like to inform the club in order to update their data, please e-mail your new and old details to data@bcfc.co.uk.
Work Experience/Placements
The club receives hundreds of applications every week for work experience. It is rare for the club to be able to offer work experience to fans and members of the public. If you would like to apply, do so in writing only to Ashton Gate Stadium, Bristol, BS3 2EJ. The club will keep all details on record should an opportunity arise.
Trial Information
If you are a player looking for a trial with the club then please do not contact us online with requests, as we are not able to respond to these by email. Please write to the address given above for the attention of John Clayton (Academy Manager).
Souvenir Requests
If you are a collector of club memorabilia and are looking to obtain free club souvenirs by contacting us online, then you will be disappointed. Badges, keyrings, posters and other such items can be purchased from the club shop at the stadium, or through the online shop.
Charity Requests
No requests for donations will be considered if received by e-mail. Bristol City receives many requests every week for signed merchandise to help raise funds for charities and for individual causes. The club only accept requests in writing on headed charity notepaper or, in the case of individuals, with a supporting letter from chosen your charity. Please remember the club has a nominated charity every season.
SALES
Matchday hospitality, sponsorship, advertising, Premier Club and Harry's Bar
Tel: 0117 963 0600
E-mail - sales@bcfc.co.uk
Commercial Director: Kevin Smith
Corporate Sales Manager: Oli Barton
Senior Sales Executive: Lisa Fillingham
Commercial Co-Ordinator: Jo Robb
Commercial Executive: Richard Prior
Commercial Executive: Scott Murray
Supporter Sales Manager: Kay McGinty
Sales Executive: Nick Carlyon
Sales Executive: Wendy Carlyon
Sales Executive: Matt Chiles
Sales Executive: Lesley Hardwell
CONFERENCE & BANQUETING
Hire Ashton Gate Stadium on non-matchdays for conferences, meetings and special events
Tel: 0871 222 66 66
E-mail - ashtongatestadium@lindleycatering.co.uk
Brochure - Conferences & Meetings | Special Events
Website - ashtongatestadium.co.uk
Conference & Banqueting manager (Lindley Catering Ltd): Marc Trought
Conference & Banqueting executive (Lindley Catering Ltd): Cassie Pendergast
BCFC MEGASTORE
Merchandising and retail
Visit BCFCMegastore, Ashton Gate Stadium, Bristol BS3 2EJ
Tel: 0117 963 0600
E-mail - luke.palmer@bcfc.co.uk
Website - Click Here
Opening hours: 9am-5pm Mon-Fri, Sat - 10am-3pm on matchdays, plus 30 minutes post-match (9am - 1pm non-matchdays) Sun - Closed
Retail manager: Luke Palmer
Assistant Retail Manager: Sue Lewis
Retail Assistant: Kelly Hayes
TICKET OFFICE
Football and event ticket sales and administration, disabled supporters liaison
For Ticket Office opening times and further info - Click Here
Tel: 0117 963 0600
E-mail - onlinetickets@bcfc.co.uk
Disabled supporters liaison - Click Here
Manager, Ticket Office: Jayne Maggs
Assistant Manager, Ticket Office: Suzanne Purchase
Ticket Office Administrator: Marie Pillinger
Ticket Office Administrator: Marilyn Taylor
Ticket Office Administrator: Paul Williams
BUSINESS DEVELOPMENT
Brand/marketing, promotions, data administration, supporter liaison
Tel: 0117 963 0600
Partnership Manager: Pete Smith
Business Development Executive (B2C): Charlie Lincoln
Promotions Manager: Rachel Lemar
Supporter Liaison: David Lloyd - e-mail: david.lloyd@bcfc.co.uk
Design Manager: Ed Furniss
MEDIA/PRESS
Press, website, matchday programme
Tel: 0117 963 0600
E-mail - media@bcfc.co.uk
Problems accessing this website or Bristol City Player, forgotten passwords, subscription problems, etc should be sent to customerservices@performgroup.com.
Press Accreditation
E-mails for accreditation ONLY should be addressed to adam.baker@bcfc.co.uk; alternatively use the Football DataCo extranet system. Accreditation must be received no later than Thursday before a Saturday game, or Monday at midday for a Tuesday match.
Head of media: Adam Baker
Media assistant: James Healey
CITY FOUNDATION
Exclusive supporter scheme.
Tel: 0117 963 0600
E-mail - helen.hynam@bcfc.co.uk
City Foundation is an exclusive members club with a limited membership of 2,000.
The aims are to give you, the fans, a closer link to Bristol City whilst at the same time raising vital income for the Bristol City Community Trust.
BRISTOL CITY COMMUNITY TRUST
Tel: 0117 963 0600
Website: bristolcitycommunitytrust.org.uk
E-mail - amy.kington@bcfc.co.uk
Community Trust Director: Amy Kington
Football Development Officer: Vicky Barlow
Education - Study Support Manager: Mandy Thorpe
Education - Teacher (Futsal lead): Ian Parkes
Business Development Advisor: Heen Hynam
Coach (Social Inclusion): Geoff Stevens
Coach (Health): Chris Stenner
Coach (Participation): Billy Downes
Coach (Disability): Sam Downes
JUNIOR ACADEMY
Introductory football coaching for ages six upwards
Tel: 01275 392374
Email - theacademy@bcfc.co.uk
Further info - Click Here
Education & Welfare Officer: Pete Coleman
Academy administrator: Gemma Standerwick